Code Signing Certificate FAQ

Frequently asked questions about code signing certificates

What do I do after I click the collection link and install my Code Signing Certificate?
In order to use your certificate you need to export it to a file.There are a number of browser-based export tutorials located here. If you're stuck jus...
How much does a Code Signing Certificate cost?
You can order a code signing certificate that remains valid from 1 to 4 years for OV, and 1 to 3 years for EV. Current pricing is always available at ht...
What is a Code Signing Certificate?
Authenticode™ is a technology developed by Microsoft that, according to them :   While not guaranteeing bug-free code, Authenticode identifies the publis...
Can I sign driver files (*.sys) with these certificates?
** Windows 10 now requires an EV code signing certificate for kernel mode driver signing. You can buy an EV code signing certificate from us here : https:...
How Can I Sign Using an EV Code Signing Certificate?
You must have the hardware token that Sectigo (formerly Comodo) ships you, as well as the SafeNet Authentication client software installed. Refer to your...
Who is Sectigo? What happened to Comodo!?
DON'T PANIC! Comodo just changed their company name. Same company, same root certificates, same level of trust. The only thing that's chang...
How long does it take to get a Code Signing Certificate?
Assuming you have all of the documentation required ready to send over the entire process generally 2-3 business days. For more information about the docu...
What is K Software's refund policy?
Refund Policy Our refund policy is to provide a full refund to any customer within 30 days of their purchase when the certificate in question has been iss...
How can I get a SHA1 certificate for legacy signing?
  You need to have a valid, non-expired SHA256 certificate with us first, then just drop us an email and ask for the SHA1 certificate.
Will a Code Signing Certificate get rid of the "This file may harm your computer" warning my users are seeing?
Almost. The "This file may harm your computer" warning is actually generated by a Microsoft software called SmartScreen. SmartScreen uses file rep...